To be profitable in the insurance business, it is important for property and casualty insurance agencies of all sizes to acknowledge that their success relies heavily on using a suitable insurance agency management system. Insurance agency management software applications have evolved over the last several years and now go well beyond simple policy tracking.
I was recently asked this question and wanted to share my response: I think the driving factors are a combination of the following: 1. Frustrations by users who feel the current systems in the market are out-dated and hard to use. 2. New Technologies available, especially with web-based applications.